What to Expect During Your First Counselling Intake Call at Great Lakes Wellness Co.
We understand that starting therapy can bring up many emotions. We want you to know that we are here to help guide you through the process! If you are booking your first counselling intake in Sarnia-lambton, it might be helpful to know what to expect from our initial call together. This call is about 10-15 minutes and is designed as an opportunity to learn about our services, explore what is leading you to connect, and if you decide to move forward, we will help find a therapist who feels like a good fit.
Counselling Intake in Sarnia Lambton at Great Lakes Wellness Co.
A calm and welcoming beginning
Our counselling intake and discovery calls are completed by our Counselling Intake Coordinator. This call will usually start with a hello and a quick rundown of how the call works. It’s not meant to feel like an interview; we really just want you to take a breath and get comfortable as you dive in to explore if counselling is the right fit for you. We will review some important privacy pieces such as confidentiality and then explore how we might be able to support you or a loved one! You might even feel that tension in your shoulders finally start to let go.
Sharing what brought you here and exploring together
This part of the call gives you room to share what led you to reach out. You can speak broadly or focus on something specific that has been weighing on you. There is no right level of detail. During a counselling intake in Sarnia Lambton, our intake coordinator listens closely as they aim to match you with someone on our team. You might be asked what you have tried before when things felt hard. Some people have leaned on friends or routines. Others may have tried therapy in the past. Talking about what helped and what did not gives valuable insight. This conversation is guided so there is no need to plan ahead and there is no such thing as a right or wrong answer.
Talking about Goals and Hopes
What change could look like
At some point, the conversation will gently shift toward what you hope to gain from counselling and what you would like to feel, understand, or see change in your life.
People reach out for many different reasons. Folks come for many many reasons. Some come to better understand their emotions, work through anxiety or low mood, strengthen relationships, set healthier boundaries, process difficult experiences, or navigate life transitions such as parenting, separation, career changes, or grief. Some people are not in crisis at all and simply want space to reflect, grow, and feel more like themselves again.
During a counselling intake in Sarnia-Lambton, goals are treated as flexible guides rather than rigid targets. Therapy is a collaborative process, and your focus can evolve over time as new insights and needs emerge. We always work together to decide what feels most important to you right now.
Understanding Next Steps
Reviewing important booking information
If you would like to get started, our Intake coordinator with match you with someone on our team. They will then review some important such as late cancellation policies, provide our locations, fees etc. We will email you our intake package and ask for it to be completed within 24 hours of receiving it.
Space for your questions
You will also have time to ask anything that is on your mind. No question is too small or too obvious. Some people ask about confidentiality. Others wonder how to prepare for their first full session.
Final thoughts and gentle next step
Your first intake call at Great Lakes Wellness Co. is meant to feel supportive, respectful, and tailored to you. You can expect thoughtful questions, attentive listening, and clear guidance on what comes next.
If you are considering reaching out, trust that the process is designed to meet you where you are. When you feel ready, taking that first step can open the door to meaningful support and growth.